Evaluation · Implementation · AI adoption · Capacity building

Make innovation work
in the real world.

I partner with health services, technology teams and research consortia to evaluate innovation, prepare AI for responsible adoption and turn evidence into implementation decisions. My approach combines applied complexity science, systems thinking, co-design and decision-focused analytics.

EvaluateKnow what is working and why
AI readinessPrepare for responsible adoption
ImplementMove innovation beyond the pilot
Build capacityEquip leaders and teams

Choose the support your
innovation needs.

Start with the decision your organisation needs to make. I can lead a commissioned evaluation, embed within a program, strengthen an AI implementation, co-design a grant work package or build your team’s capability.

01Health services · Government · NGOs

Implementation & scale-up evaluation

Your question

You have an intervention, model of care or reform, but need to know what is working, for whom, why and what to change before scale-up.

What you receive

A defensible evaluation design, implementation measures, mixed-method findings and a practical scale-up or optimisation roadmap.

02AI teams · Digital-health companies · Clinical services

Human-centred AI readiness

Your question

Your technology performs technically, but adoption, trust, workflow fit and safe use remain uncertain.

What you receive

Role-specific readiness evidence, risk and barrier mapping, adoption drivers, scorecards and prioritised actions for responsible implementation.

03Hospitals · Health networks · Research consortia

Embedded research partnership

Your question

You need evaluation capability embedded across a program, not a report delivered after the important decisions have passed.

What you receive

Continuous learning cycles connecting consumers, clinicians, operational data and decision-makers throughout design, implementation and refinement.

04Universities · Industry · Clinical innovators

Grant & evidence partnership

Your question

A strong idea needs a fundable evaluation strategy, credible impact pathway and the right transdisciplinary team.

What you receive

Co-developed research questions, methods, evaluation work packages, impact logic, partner roles and competitive funding contributions.

PARTNER DECISIONS I SUPPORT
Is it ready?Will people use it?What must change?Should we scale?

Equip leaders to guide
innovation and AI adoption.

Commission a tailored capability experience grounded in real health-service, implementation and AI evaluation work. Each engagement responds to your organisation’s challenge and leaves participants with practical tools, shared language and a clearer action pathway.

Request a format and fee proposal
60 TO 90 MINUTES

Executive briefing

A focused leadership session on responsible AI adoption, evaluation strategy, implementation risk or health equity.

Boards · executives · program leaders
HALF OR FULL DAY

Applied workshop

Your team works through a live service, technology or policy challenge and leaves with a shared evidence and action map.

Health services · government · industry
MULTI-SESSION

Capability program

A tailored series combining teaching, facilitated application, coaching and reusable tools for sustained organisational capability.

Leadership cohorts · research consortia
KEYNOTE + Q&A

Presentation

An engaging, evidence-led presentation connecting systems thinking, implementation, human-centred AI and equitable care.

Conferences · retreats · partner events
POPULAR TOPICS

Responsible AI adoption · Applied complexity science · Systems thinking for health innovation · Implementation and scale-up · Co-design with consumers and clinicians · Health equity in digital care

Different partners.
Shared decisions.

A$2.89M

Documented funding across the five collaborations below, combining national competitive grants, health-service investment and philanthropic support.

2023 to 2028A$1.447M
NHMRC · Northern Adelaide Local Health Network

Safe@Home

Associate Investigator · virtual-care evaluation

Telemonitoring and primary-care-supported virtual care for people living with chronic disease in lower socioeconomic communities.

Research · primary care · health service · consumers
2020 to 2025A$1.230M
National Health and Medical Research Council

RAPIDx

Associate Investigator · evaluation lead · AI specialist

Evidence translation and human-centred AI implementation across 12 metropolitan and rural emergency departments.

Emergency care · AI · implementation · data
2022 to 2025A$150K
The Hospital Research Foundation

CREW

Associate Investigator

A person-centred, co-designed cardiac rehabilitation pathway for women living in rural and remote Australia.

Cardiac care · women · rural services · co-design
2020A$49.9K
Flinders University · Caring Futures Institute

Digital care in hospital

Chief investigator

Rapid evaluation of how patients and clinicians perceived and used digital technologies in inpatient care.

Hospital care · digital health · rapid evaluation
2022 to 2023A$16.7K
Flinders Foundation

CR4ALL

Chief investigator

A tailored telehealth cardiac rehabilitation pathway for underserved rural and remote populations.

Telehealth · equity · cardiac rehabilitation

Funding amounts and project dates are drawn from the Flinders University Pure awards record. Roles describe Dr Piñero de Plaza’s contribution to each partnership.

See what partnership evidence
can unlock.

These examples show national policy influence, statewide service redesign and international hospital implementation, alongside work in equity and responsible AI adoption. Every claim links to evidence that partners can check.

01
National policy & accountability

Aboriginal-led evidence carried into national health policy

Working with the SA Aboriginal Chronic Disease Consortium and Wardliparingga Aboriginal Health Equity at SAHMRI, I led research identifying cultural safety, sustained trust, community navigation, family networks and flexible relationship-based care as mechanisms for continuity.

Documented use

The Australian Government’s National Strategic Framework for Chronic Conditions 2026 to 2035 cites the research as reference 70. Separately, AIHW cites it in Health Performance Framework measure 3.17 and in its Integrated Team Care evaluation.

FIRST NATIONS CONTINUITY OF CARE
3separate national citations1 policy framework · 2 AIHW uses
#70reference in one documentNational Strategic Framework only
02
Statewide service redesign

Rural evidence shaped South Australia’s model of care

As Lead Implementation Evaluator, I translated insights from rural consumers and clinicians into evidence on four flexible pathways: face-to-face, telephone, web and GP-supported cardiac rehabilitation.

Documented use

SA Health’s Cardiac Rehabilitation Services Model of Care explicitly identifies CHAP as evidence that tailoring services to consumer barriers improves attendance and completion.

CHAP
77.1%completionfrom 57.5%
A$6,542per completionfrom A$8,689
03
Health equity & access

Equity for people excluded from clinic-based care

With consumer co-researcher Penelope McMillan and community partners, I led evidence on telehealth for people who are homebound. Together, we created the #FHBP campaign to make frail, homebound and bedridden people visible in research, policy and service design. Access, eligibility, usable technology and digital inclusion were treated as equity requirements, not optional features.

Documented use

The research shows how virtual care can reduce inequity only when services address eligibility, usability and the practical barriers faced by people who cannot attend clinics. The evidence was cited by the Cancer Nurses Society of Australia in its 20 March 2026 submission to a Senate inquiry on Medicare access. This is documented parliamentary influence, not a claim of policy change.

HOMEBOUND CARE
1,097people in telehealth evidencemeta-analysis
2026Senate submission citationdocumented advocacy
04
Human-centred AI implementation

Turning clinician experience into AI-readiness decisions

I created PROLIFERATE_AI to combine expert knowledge elicitation, Bayesian analysis, Monte Carlo simulation and qualitative evidence into role-specific implementation scorecards.

Documented use

Fifteen transdisciplinary experts co-designed the evaluation and 24 emergency clinicians tested RAPIDx AI, producing actionable guidance on trust, comprehension, workflow barriers and adoption before scale-up.

PROLIFERATE_AI · RAPIDx AI
12SA emergency departmentsmetropolitan and rural
0.78enjoyment ↔ intended usestrongest observed driver
05
Spanish national funding · international collaboration

National implementation in Spain, strengthened through international collaboration

Working with Dr Regina Allande-Cussó and the HUMANCUIDA partnership, I contributed care-measurement, predictive-modelling and Fundamentals of Care expertise to implementation research across public hospitals in Andalucía.

Documented use

HUMANCUIDA is a multicentre project implemented in Andalusian public hospitals through Spain’s nationally competitive Health Research Projects scheme. The Instituto de Salud Carlos III awarded €89,782 under grant PI22/00373. My three publications with Dr Regina Allande-Cussó connect Caring Life Course Theory, patient-centred measurement of caring interactions, and validation of the Spanish FoC Intelligence Modelling Tool. The validation study reported reliability of 0.97 and a predictive model showing how hospital context and nurse–patient relationships shape integrated care.

SPAIN · HUMANCUIDA
1,053hospitalised patientssouthern Spain
€89,782Spanish national grantISCIII · PI22/00373

Rigorous enough for science.
Useful enough for decisions.

I combine applied complexity science, systems thinking, implementation science, mixed methods, co-design and AI-enabled analytics. The result shows not only whether an innovation works, but for whom, under what conditions and what needs to happen next.

01

Listen

Start with lived experience, context and the realities of practice.

02

Make sense

Combine qualitative insight, quantitative evidence and expert knowledge.

03

Move

Translate findings into decisions, service models and practical tools.

One partnership.
Four shared stages.

Scope and governance are agreed upfront. The work can sit within a funded research collaboration, commissioned evaluation, grant consortium or embedded program partnership, subject to institutional agreements.

01
ALIGN

Define the decision

Partner priorities, intended users, risks, decision deadlines and evidence gaps become one focused evaluation brief.

Output · partnership and evaluation scope
02
CO-DESIGN

Build the evidence system

We select fit-for-purpose methods, outcomes, data sources, consumer and clinician involvement, governance and success criteria.

Output · protocol, measures and impact pathway
03
LEARN

Evaluate in the real world

Mixed methods, implementation science and predictive approaches show performance, experience, context and uncertainty together.

Output · decision-ready findings and scorecards
04
ACT

Optimise, scale or stop

Evidence is translated into prioritised changes, implementation strategies, service decisions, publications and funder reporting.

Output · action roadmap and credible impact evidence
PARTNERS BRING

The innovation, operational context, decision authority, access to users and data, subject-matter knowledge and resourcing.

WE BUILD TOGETHER

Governance, co-design, evaluation, analysis, learning cycles, implementation strategy, translation and academic outputs.

PARTNERS LEAVE WITH

Evidence they can defend, actions they can prioritise and a clearer case to scale, adapt, invest or stop.

Recognised for innovation,
delivery and impact.

External recognition provides additional assurance for organisations choosing an evaluation, implementation or capacity-building partner.

2024

Healthcare Innovator Award

Women of Colour in STEM Awards · selected from 205 nominations

2024

Innovation Reward

CSIRO ON Prime · PROLIFERATE_AI

2024

GEM Staff Recognition Award

Recognition for contribution and impact

2022

Cardiovascular Champion

Australian Cardiovascular Alliance

2021 · 2022

Research Excellence Awards

Flinders University Vice-President & Executive Dean

2022 to 2023 · 2025

Top Cited & Top Downloaded

Multiple Wiley research recognitions

Research you can
watch, read and use.

Explore selected explainers, project stories and professional updates. You can also review the complete institutional and publication records.

Methods you can
trust and trace

Selected publications demonstrate the evaluation, AI, digital-health and implementation capabilities available to partners.

2026

How context shapes person-centred fundamental care through nurse–patient relationships

Journal of Advanced Nursing · Spanish FoC-IMT validation · 1,053 patients

Care metrics · patient experience · predictive pathways
2025

Human-centred AI for emergency cardiac care: Evaluating RAPIDx AI with PROLIFERATE_AI

International Journal of Medical Informatics · 196, 105810

AI readiness · adoption · clinical workflow
2025

Telehealth as a care solution for homebound people living with chronic conditions

Health & Social Care in the Community

Equity · virtual care · service access
2025

The Caring Life Course Theory: Opening new frontiers in care

Journal of Advanced Nursing

Care pathways · engagement · system design
2024

Clinical effectiveness of cardiac rehabilitation and barriers to completion in rural areas

Clinical Rehabilitation · mixed-methods study

Service redesign · rural access · implementation barriers
2024

A human-centered approach to measuring the impact of evidence-based online resources

Studies in Health Technology and Informatics · 310:389 to 393

Digital evaluation · knowledge translation · impact
2024

Piloting a big data epidemiology approach to support frail, homebound and bedridden people

Studies in Health Technology and Informatics

Equity analytics · population intelligence · unmet need
2023

Health system enablers and barriers to continuity of care for First Nations peoples

International Journal of Integrated Care · 23(4):17

Cultural safety · continuity · national policy
2023

Co-designing, measuring and optimising innovations within complex adaptive health systems

Frontiers in Health Services · 3:1154614

Implementation · co-design · optimisation
2024

Effectiveness of nurse-led interventions versus usual care to manage hypertension

Systematic review · 37 RCTs · 9,731 participants

Workforce models · evidence synthesis · chronic care
2022

Consumer engagement in health care policy, research and services

Systematic review and meta-analysis

Co-design · engagement · evidence synthesis
2021

Measuring fundamental care using complexity science

Journal of Clinical Nursing

Care metrics · fundamental care · systems thinking
Dr Maria Alejandra Piñero de Plaza
Implementation scientist · Evaluation partner · Applied AI specialist

A research partner who understands evidence, people and systems.

Dr Maria Alejandra Piñero de Plaza is a Research Fellow at Flinders University, Adjunct Fellow at the University of Adelaide and MIT-trained Applied AI and Data Scientist. She partners across healthy ageing, cardiovascular and fundamental care, virtual care, digital health and artificial intelligence. Her work connects rigorous evaluation with the people, environments and operational realities that determine whether innovation becomes useful, equitable and sustainable.

Healthy ageing and equitable access

Evaluation of ageing, frailty, homebound care, telehealth and service access, with attention to the people most likely to be excluded.

Care measurement and improvement

Care metrics, person-centred fundamental care, quality of life and practical measures that connect experience with service performance.

Enabling environments

Physical, social, digital and service environments that support older people’s independence, participation, wellbeing and healthy living.

Evidence synthesis

Systematic reviews, meta-analyses, scoping reviews and evidence translation for policy, service design, investment and research decisions.

Associate Editor
JBI Evidence Implementation
Evaluation Lead
RAPIDx AI
Creator
PROLIFERATE & PROLIFERATE_AI
DOCTORAL DEGREE

PhD · Health Promotion, Behaviour and Health

Deakin University · 2017

APPLIED AI TRAINING

Applied AI and Data Science Program

Massachusetts Institute of Technology · 2025 to 2026 · Exceptional grade

TEACHING DEVELOPMENT

University Teaching Enhancement Program

Flinders University · completed 2025

Language